TLDR: Anomaly detection over text data is important. Geneea offers it as a service. In Keboola Connection, it is available as well; for now, in beta version upon request. Understanding a lot of text Our clients get a lot of written feedback from their customers – support tickets, emails, or Facebook posts. For some of…
Author: Jiri Hana
Hockey Sentiment Infographic
One can use sentiment analysis for something serious, like routing angry customer emails to senior representatives, or for something fun like analyzing tweets about the 2015 Hockey World Cup. We have done both, but for the latter we have created an infographics.