To commemorate the 400th anniversary of William Shakespeare’s death, Geneea mapped three of his best-known plays for Dotyk.cz to show what AI and text analytics can do. Read more…
Category: Resources
Quick Analysis of Sentiment in Google Sheets
Having customer support messages, tweets, or Facebook comments all in one table is helpful. There is no doubt about that. However, what’s even more useful is the ability to search the texts quickly for emotionally tinged mentions of your company. Even though everybody prefers reading positive reactions and reviews, it’s the negative ones that help…
Hockey Sentiment Infographic
One can use sentiment analysis for something serious, like routing angry customer emails to senior representatives, or for something fun, like analyzing tweets about the 2015 Hockey World Cup. We have done both, but for the latter, we have created an infographic: