{"id":993,"date":"2019-06-02T00:00:53","date_gmt":"2019-06-02T00:00:53","guid":{"rendered":"https:\/\/geneea.com\/news\/?p=993"},"modified":"2026-01-29T19:56:17","modified_gmt":"2026-01-29T19:56:17","slug":"how-to-speed-up-e-shops-customer-support","status":"publish","type":"post","link":"https:\/\/geneea.com\/news\/how-to-speed-up-e-shops-customer-support","title":{"rendered":"How to speed up e-shops&#8217; customer support"},"content":{"rendered":"\n<p>IT students used our API in their projects. See how they analyzed an e-shop&#8217;s emails to find the ones that are important and filtered out automatic messages and spam to make it easy for the e-shop to address customers&#8217; concerns faster.<\/p>\n\n\n\n<p><a href=\"https:\/\/medium.com\/@lena.project.da\/anal%C3%BDza-z%C3%A1kaznick%C3%A9-podpory-eshopu-ecbbb7ed5a93\">Read more&#8230;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>IT students used our API in their projects. See how they analyzed an e-shop&#8217;s emails to find the ones that are important and filtered out automatic messages and spam to make it easy for the e-shop to address customers&#8217; concerns faster. Read more&#8230;<\/p>\n","protected":false},"author":9,"featured_media":904,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[348,358],"tags":[],"class_list":["post-993","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-resources","category-voice-of-the-customer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to speed up e-shops&#039; customer support - Geneea News<\/title>\n<meta name=\"description\" content=\"IT students used the Geneea API to analyze e-shop emails, flag important messages, and filter spam for faster customer support.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/geneea.com\/news\/how-to-speed-up-e-shops-customer-support\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to speed up e-shops&#039; 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